Join our team.

If you have a passion for children, the drive to help end the cycle of abuse, and the experience needed to make lasting change, you may be the perfect fit for the Child Protect team!

JOB TITLE: Visitation Specialist

Supervised by: Family Visitation Center Director

Hours: Full-time, 40 hours per week, M-F, 10 am to 6 pm

Position specifics: salaried position entitled to all employee benefits (paid vacation and sick leave, paid holidays, health and vision insurance, retirement plan and employment incentives)

JOB DESCRIPTION
The Visitation Specialist is responsible for supervising visits between parents/caregivers in high conflict or high risk situations and their children in the safe and supervised environment of the Mercer County Family Visitation Center (FVC). Supervised visitation is used to protect children from potentially dangerous situations while allowing parental access and providing support for the parent-child relationship. The purpose of supervised visitation is to ensure that parents have an opportunity to maintain contact with their children in a structured environment that is both safe and comfortable for the child by monitoring visits for physical and emotional safety. The Visitation Specialist will be responsible for facilitating case management and case tracking services for children and families whose cases are processed at the FVC and ensuring that child victims have access to available assistance programs. The Visitation Specialist ensures that other agency services are made available to and accessed by our child clients and their families by making referrals for, scheduling and coordinating any needed services. The Visitation Specialist is required to testify in court when subpoenaed. The Visitation Specialist may act as the FVC liaison with other community partners when deemed necessary by the supervisor. The Visitation Specialist will conduct trainings, presentations and other community outreach projects including fundraising and program-specific activities as assigned by the FVC Director.

QUALIFICATIONS
BA/BS preferred, preferably in Human Services or Social Work. Experience in human services or social work is required. Experience in the child welfare system is highly preferred. Excellent communication and organization skills are also a must. The candidate cannot be listed on the child abuse registry and must have no prior history of criminal behavior. The candidate must have reliable transportation and a valid driver’s license and proof of insurance. (A criminal background check and a child abuse registry check will be conducted in accordance with the
Volunteers for Children Act Public Law 105-251.)

RESPONSIBILITIES
● Must be present for all scheduled supervised visits and provide documentation for each visit.
● Establish and maintain accurate and up to date case management files.
● Regularly update FVC case tracking database to record both short and long-term outcome data on children served through the FVC.
● Coordinate cases with appropriate referral agencies.
● Responsible for informing families about appointments for visitation.
● Educate families about victim services and the systems they may become involved in
during the duration of their case.
● Provide assessment of client needs and identify options to meet those needs.
● Provide information and referrals about community resources and support families to
access services.
● Administer and record client satisfaction surveys when necessary.
● Develop, coordinate and conduct community presentations.
● Participate in MDT and treatment team meetings when invited to attend.
● Document all client services provided according to the FVC’s requirements and
guidelines.
● Conduct outreach and community education efforts, assist with agency-wide projects and assist with agency fundraising.
● Schedule supervised visits when necessary.
● Ensure recording of each visit conducted at the FVC
● Maintain client confidentiality.
● Follow agency policies and procedures.
● Ensure that referrals and resource information is distributed to all clients and families served as needed.
● Appear in court and testify when subpoenaed.
● Attend additional community meetings as assigned.
● Maintain statistical data for services provided at the FVC.
● Perform other duties as assigned.

SKILLS
● Excellent written and verbal communication skills and ability to communicate with wide range of individuals from different backgrounds.
● Ability to work with diverse families and children in stressful situations.
● Knowledge of the child abuse/neglect dynamics.
● Knowledge of the stages of child development.
● Knowledge of domestic violence.
● Knowledge of community resources.
● Ability to maintain effective and harmonious working relationships with all FVC and
CAC staff, the public and with professionals of other disciplines.
● Ability to maintain confidentiality.
● The ability to consistently demonstrate professional behaviors and leadership skills that are in support of the vision, mission, and philosophy of Child Protect.
● The ability to work well without constant supervision.

JOB TITLE: Family Visitation Center Administrative Assistant

Supervised by: Family Visitation Center Director

Hours: Full-time, 40 hours per week, Monday-Friday 10am-6pm but must remain flexible

Position specifics: salaried position entitled to all employee benefits (paid vacation and sick leave, paid holidays, health and vision insurance, retirement plan and employment incentives)

Description: The Administrative Assistant administers the daily operations of the Mercer County Family Visitation Center (FVC) office, providing reception, scheduling coordination, database management, and staff assistance.

ESSENTIAL JOB FUNCTIONS:
Organizational Support: Provides main point of contact for all visitors and incoming calls. Establishes priorities and policies related to day to day operations. Assists with the development and implementation of reporting procedures. Maintains central Google calendar by entering and editing all events related to the FVC. Oversees office equipment (copy machine, fax, etc.) assisting staff with troubleshooting, managing supplies, and contacting companies for service. Handles ordering of office supplies and contacting companies for service. Records and maintains minutes of FVC staff meetings. Coordinates mail flow in and out of office. Maintains all areas of the general office space assuring area is neat and clean, including all waiting rooms, visitation room spaces, food pantry, clothing closet kitchen and copier areas. Coordinates catering and logistical arrangements for all FVC community meetings. Assists the FVC Director with maintaining grant specific records.

Database/Communication Management: Enters and updates records as needed. Creates and disseminates FVC materials. Updates FVC social media pages as directed by supervisor. Assists with Child Protect and Starting Points event and fundraiser planning, communication and hosting.

Staff Support: Provides support to FVC staff on an ongoing basis. Assists with the Starting Points Family Resource Center program when assigned by supervisor.

MARGINAL JOB FUNCTIONS: Performs related work as assigned.

QUALIFICATIONS
Related work experience or a bachelor’s degree is preferred. Experience in customer service, public relations or a human service is required. Experience in the child welfare system is highly preferred. Excellent verbal, written communication and organization skills are also a must. The candidate cannot be listed on the child abuse registry and must have no prior history of criminal behavior. The candidate must have reliable transportation and a valid driver’s license and proof of insurance. (A criminal background check and a child abuse registry check will be conducted in accordance with the Volunteers for Children Act Public Law 105-251.)